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Preface xi Acknowledgments xv Introduction xvii Part I The Crisis Experience 1 1 How We Experience Crises 3 2 Finding Solid Ground When Crisis Emerges 13 3 My Experience with Crisis 27 Part II What All Emergencies Have in Common 37 4 The Common Threads of Emergency Response 39 5 Analyzing Risk 53 6 Preventing Crisis through Relationships 63 7 Organizing Teams, People, and Resources to Respond 73 Part III The Seven Circles: A Framework for Emergency Response and Recovery 105 8 Initiation 107 9 Activation 115 10 Response 137 11 Assessment 149 12 Recovery 163 13 Rebuilding 175 14 Restoration 181 Conclusion: The Obstacles to the Job Are the Job 187 Appendix 193 Index 195 |
CHRIS JOFFE is a sought-after safety expert and founder and CEO of Joffe Emergency Services. Motivated by his experience growing up in foster care, Chris founded Joffe Emergency Services with a simple promise: to empower teams with the skills they need to keep people safe in an emergency.