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CONTENTS
FOREWORD EVENT PLANNING SKILLS YOU NEED 1. UNDERSTANDING MICE INDUSTRY From Convening to Modern Gatherings MICE vs. Convention Dynamics Standardization and Recognition Interdisciplinary Synergies: Tourism and hospitality industry Decoding MICE Activities The Ripple Effect of MICE Industry Impact Review Quiz Discussion Topic 2. KEY STAKEHOLDERS OF THE MICE INDUSTRY Professional Conference Organizers (PCOs) Professional Exhibition Organizers (PEOs) Venues and Facilities Service Providers Sponsors and Exhibitors Government and Regulatory Bodies Destination Management Organizations (DMOs) Convention and Visitors Bureaus (CVBs) Review Quiz Discussion Topic 3. MICE MASTERY: SIX STEPS TO EVENT SUCCESS Research: At a glance/ Why Research/ Research Approach Design: At a glance/ Why Design/ Design Approach Planning: At a glance/ Why Planning/ Planning Approach Promotion: At a glance/ Why Promotion/ Promotion Approach Coordination: At a glance/ Why/ Approach Evaluation: At a glance/ Why Evaluation/ Evaluation Approach Review Quiz Discussion Topic 4. PROTOCOL IN MICE INDUSTRY Understanding Protocols in MICE Industry Key Differences between Protocol and Etiquette Types of Protocols Event-Specific Protocols Courtesies and Hierarchical Arrangements Five Rules of International Protocols (5R’s) Understanding Cultural Differences Review Quiz Discussion Topic 5. STRATEGIC MICE MANAGEMENT WITH TEMPLATES Advantages of Templates in MICE Management Pre-Event During-Event Post-Event Review Quiz Discussion Topic NOTE AND SUGGESTIONS REVIEW QUIZ ANSWER KEY REFERENCES |
Nahyun Lee
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