Part 1. Basic EnglishUnit
1 : GreetingsUnit
2 : IntroductionsUnit
3 : Thanks and ApologiesUnit
4 : RequestsUnit
5 : Telephone EnglishUnit
6 : HobbiesUnit
7 : Keeping FitUnit
8 : DirectionsUnit
9 : Weather

Part 2. Travel EnglishUnit
10: TicketingUnit
11: Checking-inUnit
12: On the PlaneUnit
13: Immigration and CustomsUnit
14: At the AirportUnit
15: Transportation Arrangements

Part 3.Hospitality EnglishUnit
16: ReservationsUnit
17: PBXUnit
18: Door ServiceUnit
19: Bell ServiceUnit
20: Front DeskUnit
21: ConciergeUnit
22: Business CenterUnit
23: HousekeepingUnit
24: Valet ServiceUnit
25: Coffee ShopUnit
26: Signature RestaurantsUnit
27: Beverage & BarsUnit
28: Room ServiceUnit
29: Quick Service RestaurantsUnit
30: Casual DiningUnit
31: Ethnic RestaurantsUnit
32: Fitness center