Acknowledgements xiii
My Story xix
Introduction: Not normal xxv

Part 1: The Furnace — Understanding the burnout crisis 1
1. The scale of the fire 3
2. The economics of destruction 13
3. The neuroscience of breaking 23
4. A slow motion crisis 33
5. The AI paradox 53
6. The global landscape 67

Part 2: The Fuel — Understanding how we got here 77
7. The accidental workplace 79
8. Stoking the furnace 113
9. Just one more email 135
10. The Great Forgetting 155

Part 3: The Phoenix — Building healthy, high-performing cultures 165
11. The leader's journey from capacity to care 167
12. Honest assessment 185
13. Below threshold 199
14. The multiplier effect 217
15. When organisations got it right 229
16. The leader's toolkit 247

Conclusion: From firestorm to flourishing 271
Afterword 277
References 281