List of Figures xv
About the Author xvii
Acknowledgements xix
About the Companion Website xxi
Introduction xxv

Section 1 Adoption and Acceptance 1
1 Diffusion of Innovations (DOI) Theory 5
2 Expectancy–Value Theory 21
3 Technology Acceptance Model 37
4 Unified Theory of Acceptance and Use of Technology 51
5 Theory of Planned Behaviour 65
6 Status Quo Bias Theory 79

Section 2 Use, Continuance, and Resistance 95
7 Expectation-Confirmation Theory 99
8 Self-Efficacy Theory 113
9 Self-Determination Theory 131
10 Psychological Reactance Theory 147
11 Cognitive Dissonance Theory 161
12 Escalation of Commitment Theory 181

Section 3 Cognition, Learning, and Decision-Making 193
13 Bounded Rationality Theory 197
14 Dual-Process Theory 213
15 Prospect Theory 227
16 Cognitive Load Theory 241
17 Cognitive Fit Theory 257
18 Schema Theory 271

Section 4 Identity, Image, and Social Influence 285
19 Impression Management Theory 289
20 Social Learning Theory 305
21 Social Influence Theory 317
22 Social Comparison Theory 331
23 Social Identity Theory 345
24 Elaboration Likelihood Model 359

Section 5 Risk, Trust, and Control 375
25 Signalling Theory 379
26 Integrative Model of Organisational Trust 393
27 Privacy Calculus Theory 407
28 Technology Threat Avoidance Theory 423
29 Deterrence Theory 437
30 Control Theory 451

References 465
Conclusion 467
Index 469