PART I: LABOR RELATIONS OVERVIEW
Chapter 1 The American Labor Movement
Chapter 2 the Changing Workplace

PART II: THE COLLECTIVE BARGAINING PROCESS
Chapter 3 Establishing a Bargaining Unit
Chapter 4 Organizational Campaigns
Chapter 5 The Negotiation Process
Chapter 6 Collective Bargaining: Strategies & Tactics

PART III: COST OF LABOR CONTRACTS
Chapter 7 Compensation Issues
Chapter 8 Employee Benefits Issues
Chapter 9 Seniority Rights

PART IV: THE LABOR RELATIONS PROCESS IN ACTION
Chapter 10 Contract Implementation
Chapter 11 Grievance and Disciplinary Procedures
Chapter 12 The Arbitration Process
Chapter 13 Comparative Global Industrial Relations

Appendix A Texts of Statutes
Appendix B Collective Bargaining Simulation