About the Authors ix

Preface xi

Acknowledgements xv

Map xvii

Part One - Context and Key Principles 1

1. Introduction 3

The Medical Devices Company 21

2. Trade 23

3. Manufacturing and Service Delivery 39

Part Two - Transport and Logistics 51

4. Inventory Management and Materials Handling 53

5. Transport 81

6. Logistics Service Providers 103

Part Three - Supply Chain Management 121

7. Supply Chain Strategy 123

8. Sustainability 147

9. Complexity and Vulnerability 165

Part Four - Analysis, Design and Improvement 181

10. Data Flows and Digitalisation 183

11. Analysis Techniques 199

12. Emerging Supply Chain Designs 209

Pen Profiles 219

Case Studies 227

The Lawnmower Company 229

The Fashion Supply Chain 233

Vulnerability, complexity and risk management in global livestock supply chains: The case of the MV Bahijah 235

Mass Customisation 243

Vietnam - An emerging global logistics hub 245

Future proofing our transport systems 253

Dry ports and empty container depots 255

Supply chains become self-thinking 259

Glossary G-1

Index I-1