PART 01 자질평가
1. 윤리의식과 공직가치 ······················································· 8
2. 책임감 ·································································· 51
3. 의사소통 능력 ···························································· 67
4. 문제 해결 능력(직무역량) ·················································· 74
5. 신체적ㆍ정신적 강인함 ···················································· 77
6. 법규와 규정 ····························································· 87
7. 공감 능력과 친절 ························································ 116
8. 팀워크와 리더십 ························································· 131
9. 배움의 자세 ···························································· 134

PART 02 조직 적합성
1. 조직 적합성의 핵심 요소 1 - 목표 및 가치 이해 ······························ 50
2. 조직 적합성의 핵심 요소 2 - 조직문화 ······································ 155
3. 조직 적합성의 핵심 요소 3 - 업무 방식 ····································· 171

PART 03 인권
1. 대한민국 헌법 제10조 ···················································· 187
2. 대한민국 헌법 제37조(범죄자 인권) ········································· 191
3. 주요 인권의 예시 ························································ 198
4. 경찰인권보호규칙 ························································ 225

PART 04 상황판단 및 문제해결능력
1. 현장 상황 및 민원인 관련 ················································· 274
2. 조직원 관련 ···························································· 281
3. 법과 윤리 관련 ·························································· 290
4. 현장 출동 및 현장 대응 기출문제 ·········································· 293

PART 05 의사소통능력
1. 조직원과 소통(조직 내 협력 증진) ·········································· 306
2. 수사의 주체로서 소통 ···················································· 332
3. 시민과의 소통(공권력의 신뢰도 향상) ······································· 344

PART 06 경찰 윤리의식(공정성ㆍ사명감ㆍ청렴성)
1. 공정성 ································································· 361
2. 책임감 ································································· 369
3. 정직성 ································································· 378
4. 투명성 ································································· 387
5. 헌신과 봉사 ···························································· 389

PART 07 성실성ㆍ책임감
1. 성실성의 주요 특징 ······················································ 408
2. 책임감의 주요 특징 ······················································ 450