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Foreword by Adam Bruckman ix Chapter 1 The Radiating Red Dot 1 The Book That Reshaped My Thinking 9 The Fear Factor 12 A New Framework for a New Era 14 Chapter 2 Managing Your Entire Workforce 17 Keith and the Story of Workforce Management 20 Meagan and Elizabeth: Tangible Metrics and What Comes Monday 26 Chapter 3 The Workforce Intelligence Score 31 The Signal Is Behavioral 34 The J-Curve 39 Reading the Score in Four Bands 40 Chapter 4 The First Paradigm Shift: Transactional to Collaborative 43 Chapter 5 The Second Paradigm Shift: Individual to Enterprise AI Collaboration 59 Chapter 6 Start with the Job Description 71 Where to Start 76 Writing the Job Description 82 Specialist Coworkers 86 Chapter 7 Hiring Ben: The Three-Phase Lifecycle 91 Phase One: Internship 94 Phase Two: Apprenticeship 96 Phase Three: Full-Time 99 Ongoing Supervisor Education 101 Chapter 8 Building the Hybrid Workforce 105 The Five-Tier Fluency Model 112 Three Types of AI in the Hybrid Workforce 119 Training as a Sustained Cadence 124 Chapter 9 The Paradox of AI in Our Image 129 Why They Have Faces 132 The Work-Life and Personal-Life Line 136 The Reframe Stories 138 Addressing Assumptions About AI 143 Chapter 10 Owning Your Intelligence 149 Build on Top of the Models 154 Make the Intelligence Visible 156 Build the Intelligence Map 157 Compounding Intelligence 161 Chapter 11 The Humanity Test 165 The Faces 167 The Humanity Test 168 A Word We Use Every Day Now 170 What Only the Blended Workforce Can Build 171 The Deal That Has to Be Made 172 The Partnership That Wrote This Book 174 What We Still Do Not Know 175 A Final Word 175 Appendices 177 Appendix A: The WI Score Calculator 179 Appendix B: For the Individual Employee: Your Personal WI Playbook 183viii Contents Appendix C: The Work Center Framework and Irreducibility Test 187 Appendix D: The Coworker Job Description Template and Opportunity Scorecard 195 Appendix E: The Hybrid Workforce Architecture 199 Appendix F: The Intelligence Map Starter Guide 201 Appendix G: Monday Morning Checklist 203 Notes 207 Acknowledgments 215 About the Authors 217 Index 219 |
저자 소개
MIKE SULLIVAN is Co-Founder and Chief Growth Officer of OneDigital, one of the largest privately held insurance, retirement, financial services, and HR advisory firms in the United States. Over three decades, Sullivan guided OneDigital from a startup to a $1.7 billion enterprise operating from over 250 offices nationwide, earning a spot on the Inc. 5000 list for fourteen consecutive years.
VINAY GIDWANEY is Chief Product Officer at OneDigital and the architect of the firm’s AI strategy and its Workforce Intelligence framework. He previously co-founded Maxwell Health, a benefits technology company acquired by Sun Life Financial, and during the pandemic led technology for one of the country’s largest COVID-19 vaccination campaigns, which administered 1.2 million doses. Earlier in his career, he was a neuroscience researcher at the MIT Media Lab, and was named one of MIT Technology Review’s Top 100 Innovators Under 35 as co-founder of a support automation software company later acquired by CA.
품목정보
- 발행일
- 2026년 07월 29일
- 쪽수, 무게, 크기
- 240쪽 | 크기확인중
- ISBN13
- 9781394467235
리뷰/한줄평0
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