Introduction Tracking a Visual Revolution xiii

Part One: The Visual Leadership Advantage

1. Seven Essential Tools / Metaphors & Models, Visual Meetings, Graphic Templates, Decision Rooms, Roadmaps, Storymaps, & Video 3

2. Seeing Results in Action / Why Leaders Get Visual 11

3. How to Run Visual Meetings / What Every Manager Should Know 33

Part Two: Looking At Your Own Leadership

4. What Is Your “Operating System”? / The Power (& Peril) of Mental Models 51

5. What Kind of Organization Do You Lead? / Linking Tools to Stages of Development 61

6. Developing Your Visual IQ / How Visualizing Makes You Smarter 73

Part Three: Power Tools for Visual Leaders

7. Metaphors & Models / Helping People See What You Mean 91

8. Visual Meetings / Stimulating Engagement & Creative Contribution 107

9. Graphic Templates / Visuals for Any Kind of Planning 115

10. Decision Rooms / Making Choices in a Big Picture Context 129

11. Roadmaps & Visual Plans / Managing Milestones & Swim Lanes 139

12. Graphic Storymaps / Connecting Plans with Culture 147

13. Video & Virtual Visuals / Mobile Video, Tablets, Animation, & Panoramic Display 157

Part Four: Managing the New Media

14. Technology & Visualization / Enabling the Right Tools 171

15. Virtual Leadership / Communicating with Intention & Impact 181

Part Five: Leading Organization Change

16. Anticipating the Need to Change / Putting Visual Tools to Work 193

17. The Chrysalis Effect / Creating the Conditions for Transformation 205

Part Six: Links, Books, & Other Resources

18. Websites & Bibliography 215

Appendix / About Arthur M. Young 223

Index 224