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Introduction ix
How to Use this Book xix Part I A New Management Philosophy 1 1. Build Radically Candid Relationships: Bringing your whole self to work 3 2. Get, Give, and Encourage Guidance: Creating a culture of open communication 19 3. Understand What Motivates Each Person on Your Team: Helping people take a step in the direction of their dreams 43 4. Drive Results Collaboratively: Telling people what to do doesn't work 75 Part II Tools & Techniques 111 5. Relationships: An approach to establishing trust with your direct reports 113 6. Guidance: Ideas for getting/giving/encouraging praise & criticism 129 7. Team: Techniques for avoiding boredom and burnout 173 8. Results: Things you can do to get stuff done together-faster 199 Getting Started 227 Acknowledgments 233 Index 239 |
Kim Scott