1 Defining information architecture 3
2 Practicing information architecture 16
3 User needs and behaviors 30
4 The anatomy of an information architecture 41
5 Organization systems 53
6 Labeling systems 82
7 Navigation systems 115
8 Search systems 145
9 Thesauri, controlled vocabularies, and metadata 193
10 Research 231
11 Strategy 264
12 Design and documentation 291
13 Education 335
14 Ethics 340
15 Building an information architecture team 345
16 Tools and software 354
17 Making the case for information architecture 365
18 Business strategy 378
19 Information architecture for the enterprise 392
20 MSWeb : an enterprise intranet 429
21 evolt.org : an online community