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1. Introduction 3
Part I Becoming a Patient 2. "Magic White Coats": Forms of Denial and Other Internal Obstacles to Becoming a Patient 25 3. "The Medical Self": Self-doctoring and Choosing Doctors 37 4. "Screw-ups": External Obstacles Faced in Becoming Patients 85 5. "They Treated Me as if I Were Dead": Peripheralization and Discrimination 127 6. "Coming Out" as Patients: Disclosures of Illness 145 Part II Being a Doctor After Being a Patient 7. Double Lens: Contrasting Views and Uses of Medical Knowledge 181 8. "Being 'Strong'": Workaholism, Burnout, and Coping 213 9. "Once a Doctor, Always a Doctor?": Retirement 227 10. "Touched by the Light": Spiritual Beliefs and Their Obstacles 241 Part III Interacting with Their Patients 11. "Us versus Them": Treating Patients Differently 257 12. Improving Education: Can Empathy Be Taught? 273 13. Conclusions: The Professional Self 297 References 311 Index 323 |