Part I: The Path to Better Communication
1. Why the Bard as Communication Guru?
2. Exceeding Wise or Counterfeit Rascal: What's Your Personal Scorecard?
3. Mend Your Speech a Little: Ready to Go?

Part II: The Sender's Role.
4. Speak the Speech, Trippingly: Tune Up That Voice
5. Speak Plain and to the Purpose: Enhancing Language Power
6. Is Your English Frittered? Overcoming Language Deficiencies
7. Suit the Action to the Word: Body Language That Works for You
8. Let the Apparel Proclaim the Man (and Woman): Appearance as a Positive Factor
9. Get Into a Winning State of Mind

Part III: The Receiver and Feedback Roles
10. Bestow the Sense of. Hey There, Are You Listening?
11. Receiver Meets Sender in Q&A
12. Test the Verbosity to the Argument: Sharpen Your Critical Listening Skill

Part IV: Getting a Good Message
13. Tuning In: First, Do Your Homework
14. To Speakk and Purpose Not? Set Your Approach
15. Bait the Hook Well : Organize Your Material
16. Let Us Tell Sad Stories : Develop the Substance

Part V : The Medium Supports the Message
17. Alas, Poor Yorick : Apply Visual Aids Well
18. Silence That Dreadful Bell! Use the Medium Wisely

Part VI : Competitive Communication
19. Gather Your Team : Once More unto the Breech!
20. The Readiness Is All : Prepare Well
21. Unveil That Knave! This is a Competition
22. A Hit, a Very Palpable Hit! You Won!
23. Done to Death by Slanderous Tongues!

Part VII : Continuing Onward
24. Speak - It's Your Cue : Moving Forward