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Contents
Prologue: Three Teapots Part 1: The Meaning of Things 1 Attractive Things Work Better 2 The Multiple Faces of Emotion and Design Part 2: Design in Practice 3 Three Levels of Design :Visceral, Behavioral, and Reflective 4 Fun and Games 5 People, Places, and Things 6 Emotional Machines 7 The Future of Robots Epilogue: We Are All Designers Personal Reflections and Acknowledgments Notes References Index |
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" Amazing... Norman does a wonderful job making these ideas come alive."
-Daniel Bobrow, Research Fellow, Palo Alto Research Center |