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Preface and Acknowledgments, 1 Introduction: What is The Case, and Why is It Managed?, 2 Long-Term Care for the Elderly: Case Management as Black Box and Social Movement, 3 Case Management for People With Chronic Mental Illness: Institutions Without Walls, 4 Not Alms But a Friend: Case Management and Social Welfare, 5 Questions Answered and Unasked: Themes and Tensions Across Service Sectors, 6 Policy for Future Practice, Bibliography, Index
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