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Introduction: An Invisible Job Is Never Done 1
Part I Emotional Labor At Home 1. How Did We Get Here? 23 2. The Mother Load 47 3. Who Cares? 63 4. It's Okay to Want More 81 5. What We Do and Why We Do It 95 Part II Emotional Labor At Large 6. Whose Work Is It Anyway? 111 7. A Warm Smile and a Cold Reality 131 8. Too Emotional to Lead? 147 9. What Quiet Costs 159 10. Finishing the Fight 171 Part III The Path Forward 11. Nature Versus Nurture: Are Women Really Just Better at This Stuff? 187 12. Talking About Emotional Labor 203 13. Creating a Culture of Awareness 217 14. Owning Our Worth 229 15. Finding Balance 241 Acknowledgments 253 Notes 257 |
Gemma Hartley
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