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Preface
1 Introduction 1 2 Simple Markovian Birth-Death Queueing Models 53 3 Advanced Markovian Queueing Models 116 4 Networks, Series, and Cyclic Queues 165 5 Models with General Arrival or Service Patterns 209 6 More General Models and Theoretical Topics 266 7 Bounds, Approximations, Numerical Techniques, and Simulation 326 References 402 App. 1: Symbols and Abbreviations 415 App. 2 Summary of Models Treated and Types of Results 423 App. 3 QTS Software 427 Index 433 |