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Figures and Tables Preface and Acknowledgments The Authors PART ONE: THE DYNAMIC CONTEXT OF PUBLIC ORGANIZATIONS Chapter One: The Challenge of Effective Public Organization and Management Chapter Two: Understanding the Study of Organizations: A Historical Overview Chapter Three: What Makes Public Organizations Distinct Chapter Four: Analyzing the Environment of Public Organizations Chapter Five: The Impact of Political Power and Public Policy PART TWO: KEY DIMENSIONS OF ORGANIZING AND MANAGING Chapter Six: Organizational Goals, Effectiveness, and Performance Chapter Seven: Formulating and Achieving Purpose: Power, Decision Making, and Strategy Chapter Eight: Organizational Structure, Design, Technology, Information Technology, and Social Media Chapter Nine: Understanding People in Public Organizations: Motivation and Motivation Theory Chapter Ten: Understanding People in Public Organizations: Values, Incentives, and Work-Related Attitudes Chapter Eleven: Leadership, Managerial Roles, and Organizational Culture Chapter Twelve: Teamwork: Understanding Communication and Conflict in Groups PART THREE: STRATEGIES FOR MANAGING AND IMPROVING PUBLIC ORGANIZATIONS Chapter Thirteen: Managing Organizational Change and Development Chapter Fourteen: Advancing Public Management Through Collaboration References Additional Reference Materials Name Index? Subject Index |
HAL G. RAINEY is the Alumni Foundation Distinguished Professor Emeritus in the Department of Public Administration and Policy, in the School of Public and International Affairs at the University of Georgia, where he teaches public administration and organization theory and behavior. He is a fellow of the National Academy of Public Administration.
SERGIO FERNANDEZ is Professor of Public Administration and Management at the O'Neill School of Public and Environmental Affairs at Indiana University-Bloomington and Extraordinary Professor at the School of Public Management and Administration at the University of Pretoria. His research focuses on employee empowerment, representative bureaucracy in the U.S. and South Africa, organizational change and innovation, public sector leadership, and government outsourcing.
DEANNA MALATESTA is Associate Professor of Public Administration and Management at the O'Neill School of Public and Environmental Affairs at Indiana University-Bloomington. Her research focuses on contracting, governance, and cross-sector collaboration.