1 Diagram
Learn to understand and describe workplaces -and your own work

Chapter 1 The Key to Workplace Satisfaction and the Cure for Workplace Suffering 15

A Bigger View of Work | Why Business Models? | Changing Times, Changing Models | People Must Change, Too | Work Models for Everyone | An Ecology of Work | Career “Planning” Is Dead: Long Live Work Modeling

Chapter 2 To Understand Your Work, Understand Your Workplace 23

The Business Model Canvas | Every Organization Has a Business Model | Who Is the Customer? | What Jobs Do Customers Need to Have Done? | The Harsh Truth | Why Pictures? | The Nine Building Blocks | A Way to Understand the World of Work | Systems Thinking for the Rest of Us | Thinking Ahead Is Good, Thinking Outward Is Better | The Enterprise Service Model Canvas | Next Steps for You

Chapter 3 Next, Diagram How You Work 65

The Work Model Canvas | Your First Work Model: Drafting Time! | The Power of “Third Objects” to Help You-and Others | Self-Check Your As-Is Model

2 Reflect
Revisit your work model and consider parts that need to change

Chapter 4 Now, Identify “Hotspots” and Refine Your Professional Identity 93

Time for Reflection | “Hotspots”: What They Are and How to Identify Them | Daughters and Fathers | How to Spot Pain or Potential | Deal with Hotspots Using the Three Questions | How to Navigate Career Space | Your “North Star” for a Lifelong Career Journey | Define Your Superpower | How to Define Your Professional Identity | A Message to the Unsure | The “Passion” Myth | Design Your Life | Three Things You Can “Make” | Avoid Gravity Problems | Stuck? Try This | Before Turning the Page, Ask Yourself .

3 Revise
Re-diagram your work model

Chapter 5 Revise Your Work Model 125

A New Role for a New Customer | How to Revise Your Work Model | The Power of Prototyping | Different Stages, Different Models | Calculating Costs and Consequences | Ask Diagnostic Questions | Modify Blocks and Evaluate Effects | Re-Diagram Your Model | Should You Become Self-Employed? | Pivoting from Employee to Entrepreneur | Pause and Ask Yourself .

4 Test
Test your work model

Chapter 6 Now, Test Your Work Model 155

Eric Tests His Revised Model | What If Your Situation Differs from Eric’s? | The Valuable Work Detector | Testing Detects More Valuable Work | How to Test Models | How Professionals Test Work Models | Testing Detects More Valuable Work | How to Test Models | Who to Approach and What to Say | Script for a First-Time Referral Contact | Meet Your Referrals | The Secret Question | How to Obtain “Insider” Data | Should You Become Self-Employed? | Disadvantage Becomes Superpower | Coach Yourself Now!

Chapter 7 Brand and Promote Yourself 181

Reasons to Choose You | A Personal Brand Supercharges Your Work Model | The Personal Brand Canvas | How to Solve Personal Brand Canvas Problems | Personal Brand Fitness | Want More Credibility? Mine Your Memory | How to Engage Your Audience | FIrst, Craft a Digital Identity That Doesn’t Suck | Coach Yourself Now!

5 Next Steps
Learn how to keep going-and meet the community and resources behind Business Model You®

Chapter 8 The Three Commandments of Career Change 207

Bedrock Principles for a Distracted World |
1. Keep Outward Focus |
2. Model |
3. Ask the Three Questions

Chapter 9 Ask Yourself the Three Questions 215

A Lifetime Career Navigation System | When Is It Time to Move Up? | When Is It Time to Move Out? | When Is It Time to Adapt Your Style? | The Three Commandments and Think Out Loud Partners | Challenge Yourself With These Questions:

Chapter 10 Find Your Think Out Loud Partner 233

Can You Hear You? | Become a Thought Partner for a Less Experienced Person | What Work Means | Food for Thought The Final Word

Resources 244

Creator Bios | Community and Other Resources | Citations | Index