INTRODUCTION: A Short-Cut to Distinction
Nine Suggestions On How To Get The Most Out of This Book
PREFACE: How This Book Was Written─and Why

Part One. FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE

1. “If You Want to Gather Honey, Don’t Kick Over the Beehive”
2. The Big Secret of Dealing with People
3. “He Who Can Do This Has the Whole World with Him. He Who Cannot Walks a Lonely Way”

Part Two. SIX WAYS TO MAKE PEOPLE LIKE YOU

1. Do This and You’ll Be Welcome Anywhere
2. A Simple Way to Make a Good First Impression
3. If You Don’t Do This, You Are Headed for Trouble
4. An Easy Way to Become a Good Conversationalist
5. How to Interest People
6. How to Make People Like You Instantly
IN A NUTSHELL

Part Three. TWELVE WAYS TO WIN PEOPLE TO YOUR WAY OF THINKING

1. You Can’t Win an Argument
2. A Sure Way of Making Enemies─and How to Avoid It
3. If You’re Wrong, Admit It
4. The High Road to a Man’s Reason
5. The Secret of Socrates
6. The Safety Valve in Handling Complaints
7. How to Get Co-operation
8. A Formula That Will Work Wonders for You
9. What Everybody Wants
10. An Appeal That Everybody Likes
11. The Movies Do It. Radio Does It. Why Don’t You Do It?
12. When Nothing Else Works, Try ThisIN A NUTSHELL

Part Four. NINE WAYS TO CHANGE PEOPLE WITHOUT GIVING OFFENSE OR AROUSING RESENTMENT

1. If You Must Find Fault, This Is the Way to Begin
2. How to Criticize─and Not Be Hated for It
3. Talk About Your Own Mistakes First
4. No One Likes to Take Orders
5. Let the Other Man Save His Face
6. How to Spur Men on to Success
7. Give the Dog a Good Name
8. Make the Fault Seem Easy to Correct
9. Making People Glad to Do What You Want
IN A NUTSHELL

Part Five. LETTERS THAT PRODUCED MIRACULOUS RESULTS

Part Six. SEVEN RULES FOR MAKING YOUR HOME LIFE HAPPIER

1. How to Dig Your Marital Grave in the Quickest Possible Way
2. Love and Let Live
3. Do This and You’ll Be Looking Up the Time-Tables to Reno
4. A Quick Way to Make Everybody Happy
5. They Mean So Much to a Woman
6. If You Want to Be Happy, Don’t Neglect This One
7. Don’t Be a “Marriage Illiterate”
IN A NUTSHELL
Questionnaire

Index