K.L. Mosier, U.M. Fischer, Introduction.
Part1. Managing Complexity: Discussions from Various Fields and Decision Contexts. J. Orasanu, P. Lieberman, Decision Making in Extreme Environments. J. Osland, Expert Cognition and Sense-Making in the Global Organization Leadership Context: A Case Study. H.A. Mieg, Focused Cognition: Information Integration and Complex Problem Solving by Top Inventors. S.J. Perry, R. Wears, Large Scale Coordination of Work: Coping with Complex Chaos within Healthcare. S.G. Hutchins, T. Kendall, The Role of Cognition in Team Collaboration during Complex Problem Solving. P. Badke-Schaub, Decision-Making Processes of Leaders in Product Development. W.R. Sieck, J.L. Smith, A. Grome, D.A. Rababy, Expert Cultural Sensemaking in the Management of Middle Eastern Crowds. P. Thunholm, Managing Complex Military Planning - Processes and Techniques Used by Experienced and Less Experienced Commanders.
Part2. Technological Support and Training for Knowledge Management. P.J. Smith, A.L. Spencer, C. Billings, The Design of a Distributed Work System to Support Adaptive Decision Making across Multiple Organizations. L.D. Strater et al., An Investigation of Technology-Mediated Ad Hoc Team Operations: Consideration of Consideration of Components of Team Situation Awareness. K. Lauche, P.S. Bayerl, Planning, Monitoring and Trouble-shooting: Decision Making in Distributed Drilling Operations. S.S. Kirschenbaum, Expertise in the Submarine Domain: The Impact of Explicit Display on the Interpretation of Uncertainty. L.A. Zimmerman, J.M. Sestokas, C.A. Burns, Using High Fidelity Computerized Training to Prepare Commanders for Operational Decision Making.
Part3. Commentary: Overlooked Issues in Expert Decision Making. D. Snowden, Naturalizing Sense-making. G. Klein, D. Snowden, C.L. Pin, Anticipatory Thinking. S. Fiore, M.A. Rosen, E. Salas, Uncertainty Management and Macrocognition in Teams: A Multi-disciplinary Review and Integration. L. Dibello, D. Lehmann, W. Missildine, How Do You Find an Expert? Identifying Blind Spots and Complex Mental Models among Key Organizational Decision Makers Using a Unique Profiling Tool. L. Alison, M. Eyre, M. Humann, Losing Sight of the ‘Golden Mean’: Accountogenic Decisions in U.K. Policing.
Part4. Outlook: New Methods and Approaches. L. Millitello, W. Wong, S.S. Kirschenbaum, E. Patterson, Systematizing Discovery in Cognitive Task Analysis. P. Falzer, Expertise in Assessing and Managing Risk of Violence: The Contribution of Naturalistic Decision Making. L. Stewart, C.O. Dominguez, L.W. Way, A Data/Frame Sensemaking Analysis of Operative Reports: Bile Duct Injuries Associated with Laparoscopic Cholecystectomy. B.S. Caldwell, S.K. Garrett, Coordination of Event Detection and Task Management in Time-Critical Settings. C. McAndrew, J. Gore, "Convince Me…" An Inter-Disciplinary Study of NDM and Portfolio Managers. M.S. Cohen, Knowns, Known Unknowns, and Unknown Unknowns: Time and Uncertainty in Naturalistic Decision Making.