Introduction
A New Way of Working: Foster Freedom and Responsibility xi
Chapter 1 The Greatest Motivation Is Contributing to Success: Treat People Like Adults 1
In Brief 13
Questions to Consider 14
Chapter 2 Every Single Employee Should Understand the Business: Communicate Constantly About the Challenge 15
In Brief 28
Questions to Consider 30
Chapter 3 Human Hate Being Lied To and Being Spun: Practice Radical Honesty 32
In Brief 48
Questions to Consider 50
Chapter 4 Debate Vigorously: Cultivate Strong Opinions and Argue About Then Only on the Facts 52
In Brief 68
Questions to Consider 70
Chapter 5 Build the Company Now That You Want to Be Then: Relentlessly Focus on the Future 72
In Brief 86
Question to Consider 88
Chapter 6 Someone Really Smart in Every Job: Have the Right Person in Every Single Position 90
In Brief 108
Questions to Consider 110
Chapter 7 Pay People What They're Worth to You: Compensation Is a Judgment Call 111
In Brief 122
Qustions to Consider 123
Chapter 8 The Art of Good-byes: Make Needed Changes Fast, and Be a Great Place to Be From 124
In Brief 142
Questions to Consider 144
Conclusion 145
Notes 149
In Gratitude 151