PART01 행정학의 기초이론

CHAPTER 01 행정과 행정가치 26
체계도 / 22
THEMA 01 행정의 의의 ·····································································································································27
THEMA 02 행정가치 ···········································································································································29
02-1 공익 ················································································································································31
02-2 정의 ···············································································································································34
02-3 형평, 자유, 평등 ··························································································································36
02-4 민주성, 합법성, 투명성 ···············································································································39
02-5 능률성, 효과성, 효율성 ···············································································································46
02-6 가외성 ···········································································································································49
02-7 합리성, 적합성, 적정성 ················································································································51
THEMA 03 행정가치 간 관계 ····························································································································53
CHAPTER 02 현대 행정의 이해 56
체계도 / 56
THEMA 01 국가 역할의 변화 ····························································································································57
THEMA 02 이념에 따른 정부관의 변화 ···········································································································62
THEMA 03 정부와 시장의 관계 ························································································································64
THEMA 04 시장실패 ···········································································································································65
04-1 Savas의 재화 분류 ·····················································································································69
04-2 외부효과 ········································································································································71
04-3 공유지의 비극 ······························································································································73
04-4 주인대리인이론 ·····························································································································75
THEMA 05 정부실패 ···········································································································································78
05-1 Wolf의 비시장실패 ·······················································································································80
05-2 파킨슨 법칙 ··································································································································82
05-3 공공재의 과다·과소공급 ·············································································································83
THEMA 06 공공서비스 공급방식의 변화 ··········································································································85
06-1 민영화 ···········································································································································88
06-2 민간위탁 ········································································································································92
06-3 공공부문 민간투자유치 ···············································································································96
06-4 수익자부담원칙 ····························································································································98
THEMA 07 시민참여와 NGO ·····························································································································99
07-1 NGO ·············································································································································101
07-2 사회적 자본 ································································································································106
07-3 정부신뢰 ······································································································································109
07-4 사회적 기업 육성법 ····················································································································110
CHAPTER 03 행정학의 발달과 행정이론 116
체계도 / 116
THEMA 01 행정학의 학문적 성격 ··················································································································118
THEMA 02 전통적 행정학의 성립 과정 ·········································································································122
02-1 정치와 행정 ·································································································································127
02-2 행정과 경영 ································································································································133
THEMA 03 행정관리론 ·····································································································································135
THEMA 04 호손실험과 인간관계론 ················································································································138
THEMA 05 행태주의 접근방법 ························································································································141
THEMA 06 생태론적 접근방법 ························································································································147
06-1 비교행정과 발전행정 ··················································································································149
THEMA 07 체제론적 접근방법 ························································································································153
THEMA 08 후기행태주의 접근방법 ················································································································156
08-1 현상학적 접근방법 ······················································································································157
08-2 포스트모더니즘 행정이론 ···········································································································161
08-3 신행정론 ······································································································································164
THEMA 09 공공선택론 ·····································································································································167
09-1 민주행정 패러다임 ·····················································································································170
09-2 비시장적 의사결정 연구 ············································································································173
THEMA 10 신제도주의 접근방법 ····················································································································180
10-1 신제도주의 유파별 비교 ············································································································183
10-2 합리적 선택 제도주의 ················································································································184
10-3 역사적 제도주의 ·························································································································188
10-4 사회학적 제도주의 ·····················································································································192
THEMA 11 신공공관리론 ·································································································································194
11-1 정부실패 이후 정부 역할 재정립에 관한 이론 전개 ····························································200
11-2 작은 정부와 감축관리 ···············································································································203
11-3 고객지향적 행정 ························································································································204
THEMA 12 뉴거버넌스론 ·································································································································209
12-1 신공공관리론과 뉴거버넌스 ·······································································································212
12-2 Peters의 거버넌스 모형 ············································································································214
12-3 기타 거버넌스 모형 ···················································································································216
THEMA 13 탈신공공관리론(Post-NPM) ········································································································219
THEMA 14 신공공서비스론 ·····························································································································221

PART02 정책학

CHAPTER 01 정책과 정책학 228
체계도 / 228
THEMA 01 정책연구의 의의 ···························································································································230
THEMA 02 정책학의 전개 ·······························································································································235
THEMA 03 정책과정의 참여자 ························································································································239
THEMA 04 정책과정의 권력 모형 ··················································································································242
04-1 조합주의 ······································································································································247
THEMA 05 정책네트워크 모형 ························································································································251
05-1 하위정부모형 ······························································································································252
05-2 이슈네트워크와 정책공동체 ······································································································254
THEMA 06 정책유형론 ·····································································································································258
THEMA 07 정부규제 ········································································································································263
07-1 Wilson의 규제정치이론 ·············································································································269
07-2 규제개혁 ······································································································································271
07-3 행정규제기본법 ···························································································································273
CHAPTER 02 정책의제설정론 276
체계도 / 276
THEMA 01 정책의제설정과정 ··························································································································277
THEMA 02 의제설정과정의 유형 ····················································································································279
THEMA 03 의제설정이론 모형 ························································································································281
THEMA 04 의제설정 영향 요인 ······················································································································287
CHAPTER 03 정책결정과 정책분석 288
체계도 / 288
THEMA 01 정책결정과 정책분석 ····················································································································290
THEMA 02 정책문제의 구조화 ························································································································294
THEMA 03 정책목표의 설정 ···························································································································298
THEMA 04 정책대안의 탐색 ···························································································································301
THEMA 05 정책대안의 결과예측 ····················································································································302
05-1 델파이와 정책델파이 ·················································································································306
THEMA 06 정책대안의 비교·평가 ··················································································································308
06-1 비용편익분석 ······························································································································310
06-2 비용효과분석 ·······························································································································315
THEMA 07 불확실성하의 의사결정 ················································································································317
THEMA 08 정책분석의 실제 ···························································································································319
THEMA 09 정책결정Ⅰ : 합리모형 ···················································································································326
THEMA 10 정책결정Ⅱ : 점증모형 ···················································································································329
THEMA 11 정책결정Ⅲ : 혼합탐사모형 ···········································································································335
THEMA 12 정책결정Ⅳ : 최적모형 ···················································································································337
THEMA 13 정책결정Ⅴ : 만족모형 ···················································································································339
THEMA 14 정책결정Ⅵ : 조직모형, 회사모형 ·································································································341
THEMA 15 정책결정Ⅶ : 쓰레기통모형 ···········································································································345
THEMA 16 정책결정Ⅷ : 사이버네틱스 모형 ··································································································347
THEMA 17 정책결정Ⅸ : Allison 모형 ···········································································································349
THEMA 18 기타 정책결정 유형 ······················································································································355
CHAPTER 04 정책집행론 359
체계도 / 359
THEMA 01 집행연구의 전개과정 ····················································································································360
THEMA 02 하향적 접근방법 ···························································································································363
02-1 Sabatier & Mazmanian의 정책집행의 성공요인 ···································································366
THEMA 03 상향적 접근방법 ···························································································································368
03-1 Lipsky의 일선관료제 ··················································································································371
03-2 하향적 집행과 상향적 집행의 비교 ·························································································373
THEMA 04 통합적 접근방법 ···························································································································376
THEMA 05 정책결정자와 정책집행자의 관계 ································································································381
THEMA 06 정책집행의 성공 조건 ··················································································································383
THEMA 07 정책순응과 정책불응 ····················································································································385
THEMA 08 정책학습 ········································································································································388
THEMA 09 정책변동 ········································································································································390
THEMA 10 정책갈등 ········································································································································393
CHAPTER 05 정책평가론 395
체계도 / 395
THEMA 01 정책평가의 의의 ···························································································································396
THEMA 02 정책평가의 유형 ···························································································································399
THEMA 03 인과모형의 이해 ···························································································································403
THEMA 04 정책평가의 구성 논리 ··················································································································405
THEMA 05 정책평가 실험설계 ························································································································408
THEMA 06 평가의 타당도 ·······························································································································411
06-1 타당도 저해 요인 ·······················································································································413
THEMA 07 평가의 신뢰도 ·······························································································································417
THEMA 08 정부업무평가 기본법 ····················································································································419
CHAPTER 06 기획론과 정책결정요인론 423
체계도 / 423
THEMA 01 기획론 ············································································································································424
THEMA 02 정책결정요인론 ·····························································································································426

PART03 조직론

CHAPTER 01 조직과 조직이론 430
체계도 / 430
THEMA 01 조직과 조직이론 ···························································································································431
THEMA 02 Waldo의 조직이론 ·······················································································································434
THEMA 03 Van de ven의 거시조직이론 ·····································································································436
THEMA 04 Scott의 조직이론 ·························································································································442
CHAPTER 02 조직구조의 이해 447
체계도 / 447
THEMA 01 고전적 조직구조 원리 ··················································································································448
01-1 조직의 통합 및 조정 ·················································································································453
THEMA 02 계선과 참모 ···································································································································455
THEMA 03 조직의 구조적 변수 ······················································································································457
03-1 기계적 조직과 유기적 조직 ······································································································461
03-2 조직구조 유형 ····························································································································463
THEMA 04 조직의 상황변수⑴－규모 ·············································································································467
THEMA 05 조직의 상황변수⑵－기술 ·············································································································468
THEMA 06 조직의 상황변수⑶－환경 ·············································································································474
06-1 Mintzberg의 복수국면접근법 ····································································································477
THEMA 07 Weber의 관료제론 ······················································································································482
THEMA 08 탈관료제 조직이론 ························································································································490
08-1 탈관료제 이론 모형 ···················································································································492
THEMA 09 애드호크라시(Adhocracy) ··········································································································495
THEMA 10 팀(Team) 조직 ·····························································································································497
THEMA 11 네트워크(Network) 조직 ············································································································500
THEMA 12 매트릭스(Matrix) 조직 ················································································································502
THEMA 13 학습조직 ········································································································································504
THEMA 14 기타 탈관료제 모형 ······················································································································506
CHAPTER 03 조직과 인간 510
체계도 / 510
THEMA 01 동기부여이론의 개관 ····················································································································512
01-1 공공(공직)서비스 동기 ···············································································································515
THEMA 02 전통적 이론과 인간관 ··················································································································517
02-1 Maslow와 Alderfer의 이론 ·······································································································520
02-2 Herzberg의 욕구충족요인이원론 ·····························································································523
02-3 McClelland의 성취동기이론 ·····································································································525
02-4 X·Y이론과 성숙·미성숙인 ·········································································································527
02-5 기타 내용(욕구)이론 ··················································································································529
THEMA 03 과정이론의 개관 ···························································································································531
03-1 Adams의 공정성이론 ················································································································532
03-2 기대이론 ·····································································································································533
03-3 Locke의 목표설정이론 ··············································································································536
03-4 학습이론 ····································································································································537
03-5 Hackman과 Oldham의 직무특성이론 ·····················································································542
THEMA 04 리더십이론 ···································································································································544
04-1 Fiedler의 상황결정이론 ·············································································································546
04-2 Evans, House, Mitchell의 경로-목표이론 ·············································································548
04-3 리더십의 생애주기이론 ·············································································································552
04-4 리더십 대체물 접근법 ···············································································································554
04-5 현대적 리더십이론 ·····················································································································556
THEMA 05 권력과 권위 ···································································································································561
THEMA 06 조직시민행동 ·································································································································564
CHAPTER 04 조직의 효과성 관리 566
체계도 / 566
THEMA 01 조직의 효과성 측정 ······················································································································567
01-1 경쟁적 가치접근법 ······················································································································571
THEMA 02 목표에 의한 관리 ·························································································································573
THEMA 03 성과관리와 균형성과표 ················································································································576
THEMA 04 총체적 품질관리 ···························································································································581
THEMA 05 기타 조직관리 기법 ······················································································································584
THEMA 06 조직진단 ········································································································································587
THEMA 07 조직발전 ········································································································································590
THEMA 08 변화관리 ········································································································································595
THEMA 09 갈등관리 ········································································································································599
THEMA 10 조직문화 ········································································································································605
THEMA 11 의사전달(커뮤니케이션) ················································································································610
THEMA 12 행정PR ··········································································································································616
CHAPTER 05 우리나라 공공조직 617
체계도 / 617
THEMA 01 정부조직 ········································································································································618
THEMA 02 위원회 조직 ···································································································································625
THEMA 03 공공기관 ········································································································································627
THEMA 04 책임운영기관 ·································································································································631
THEMA 05 지방공기업법 ·································································································································636

목차 2권

PART04 인사행정론

CHAPTER 01 인사행정의 기초 14
체계도 / 14
THEMA 01 인사행정의 의의 ······························································································································15
THEMA 02 엽관주의와 실적주의 ······················································································································18
THEMA 03 적극적 인사행정 ······························································································································24
03-1 대표관료제 ····································································································································26
THEMA 04 중앙인사기관 ···································································································································30
04-1 중앙인사기관의 실제 ···················································································································34
THEMA 05 직업공무원제도 ································································································································38
CHAPTER 02 공직구조의 체계 42
체계도 / 42
THEMA 01 폐쇄형과 개방형 임용 ····················································································································43
01-1 개방형 직위와 공모 직위 ···········································································································45
THEMA 02 계급제와 직위분류제 ······················································································································48
02-1 직위분류제의 수립 과정 ·············································································································52
THEMA 03 우리나라 공직분류 ··························································································································59
THEMA 04 공직 분류의 변화 ····························································································································63
THEMA 05 고위공무원단 제도 ··························································································································67
CHAPTER 03 인적자원관리 71
체계도 / 71
THEMA 01 공무원의 모집 ·································································································································72
THEMA 02 공무원의 선발 ·································································································································76
02-1 선발시험의 효용성 확보 ··············································································································78
THEMA 03 공무원의 능력발전 ··························································································································82
03-1 역량기반 인적자원관리 ···············································································································85
03-2 경력개발 프로그램 ·······················································································································90
THEMA 04 공무원의 근무성적평정 ···················································································································92
04-1 근무성적평정의 오류 ···················································································································97
04-2 우리나라의 성과평가 ·················································································································100
04-3 다면평가제도 ······························································································································105
THEMA 05 공무원의 사기 ·······························································································································106
05-1 공무원 보수 ·································································································································110
05-2 총액인건비 및 기준인건비제도 ··································································································115
05-3 공무원연금 ···································································································································118
05-4 승진 ·············································································································································123
CHAPTER 04 공무원의 권리와 의무 126
체계도 / 126
THEMA 01 공무원의 신분보장 ························································································································127
01-1 공무원의 신분변경 ·····················································································································129
THEMA 02 고충처리와 소청심사 ····················································································································132
THEMA 03 공무원단체 ·····································································································································134
THEMA 04 공무원의 정치적 중립 ··················································································································139
THEMA 05 공무원의 의무 ·······························································································································141
05-1 국가(지방)공무원법의 의무 ········································································································143
05-2 공직자윤리법의 의무 ·······························································································145

PART01 행정학의 기초이론

CHAPTER 01 행정과 행정가치 26
체계도 / 22
THEMA 01 행정의 의의 ·····································································································································27
THEMA 02 행정가치 ···········································································································································29
02-1 공익 ················································································································································31
02-2 정의 ···············································································································································34
02-3 형평, 자유, 평등 ··························································································································36
02-4 민주성, 합법성, 투명성 ···············································································································39
02-5 능률성, 효과성, 효율성 ···············································································································46
02-6 가외성 ···········································································································································49
02-7 합리성, 적합성, 적정성 ················································································································51
THEMA 03 행정가치 간 관계 ····························································································································53
CHAPTER 02 현대 행정의 이해 56
체계도 / 56
THEMA 01 국가 역할의 변화 ····························································································································57
THEMA 02 이념에 따른 정부관의 변화 ···········································································································62
THEMA 03 정부와 시장의 관계 ························································································································64
THEMA 04 시장실패 ···········································································································································65
04-1 Savas의 재화 분류 ·····················································································································69
04-2 외부효과 ········································································································································71
04-3 공유지의 비극 ······························································································································73
04-4 주인대리인이론 ·····························································································································75
THEMA 05 정부실패 ···········································································································································78
05-1 Wolf의 비시장실패 ·······················································································································80
05-2 파킨슨 법칙 ··································································································································82
05-3 공공재의 과다·과소공급 ·············································································································83
THEMA 06 공공서비스 공급방식의 변화 ··········································································································85
06-1 민영화 ···········································································································································88
06-2 민간위탁 ········································································································································92
06-3 공공부문 민간투자유치 ···············································································································96
06-4 수익자부담원칙 ····························································································································98
THEMA 07 시민참여와 NGO ·····························································································································99
07-1 NGO ·············································································································································101
07-2 사회적 자본 ································································································································106
07-3 정부신뢰 ······································································································································109
07-4 사회적 기업 육성법 ····················································································································110
CHAPTER 03 행정학의 발달과 행정이론 116
체계도 / 116
THEMA 01 행정학의 학문적 성격 ··················································································································118
THEMA 02 전통적 행정학의 성립 과정 ·········································································································122
02-1 정치와 행정 ·································································································································127
02-2 행정과 경영 ································································································································133
THEMA 03 행정관리론 ·····································································································································135
THEMA 04 호손실험과 인간관계론 ················································································································138
THEMA 05 행태주의 접근방법 ························································································································141
THEMA 06 생태론적 접근방법 ························································································································147
06-1 비교행정과 발전행정 ··················································································································149
THEMA 07 체제론적 접근방법 ························································································································153
THEMA 08 후기행태주의 접근방법 ················································································································156
08-1 현상학적 접근방법 ······················································································································157
08-2 포스트모더니즘 행정이론 ···········································································································161
08-3 신행정론 ······································································································································164
THEMA 09 공공선택론 ·····································································································································167
09-1 민주행정 패러다임 ·····················································································································170
09-2 비시장적 의사결정 연구 ············································································································173
THEMA 10 신제도주의 접근방법 ····················································································································180
10-1 신제도주의 유파별 비교 ············································································································183
10-2 합리적 선택 제도주의 ················································································································184
10-3 역사적 제도주의 ·························································································································188
10-4 사회학적 제도주의 ·····················································································································192
THEMA 11 신공공관리론 ·································································································································194
11-1 정부실패 이후 정부 역할 재정립에 관한 이론 전개 ····························································200
11-2 작은 정부와 감축관리 ···············································································································203
11-3 고객지향적 행정 ························································································································204
THEMA 12 뉴거버넌스론 ·································································································································209
12-1 신공공관리론과 뉴거버넌스 ·······································································································212
12-2 Peters의 거버넌스 모형 ············································································································214
12-3 기타 거버넌스 모형 ···················································································································216
THEMA 13 탈신공공관리론(Post-NPM) ········································································································219
THEMA 14 신공공서비스론 ·····························································································································221

PART02 정책학

CHAPTER 01 정책과 정책학 228
체계도 / 228
THEMA 01 정책연구의 의의 ···························································································································230
THEMA 02 정책학의 전개 ·······························································································································235
THEMA 03 정책과정의 참여자 ························································································································239
THEMA 04 정책과정의 권력 모형 ··················································································································242
04-1 조합주의 ······································································································································247
THEMA 05 정책네트워크 모형 ························································································································251
05-1 하위정부모형 ······························································································································252
05-2 이슈네트워크와 정책공동체 ······································································································254
THEMA 06 정책유형론 ·····································································································································258
THEMA 07 정부규제 ········································································································································263
07-1 Wilson의 규제정치이론 ·············································································································269
07-2 규제개혁 ······································································································································271
07-3 행정규제기본법 ···························································································································273
CHAPTER 02 정책의제설정론 276
체계도 / 276
THEMA 01 정책의제설정과정 ··························································································································277
THEMA 02 의제설정과정의 유형 ····················································································································279
THEMA 03 의제설정이론 모형 ························································································································281
THEMA 04 의제설정 영향 요인 ······················································································································287
CHAPTER 03 정책결정과 정책분석 288
체계도 / 288
THEMA 01 정책결정과 정책분석 ····················································································································290
THEMA 02 정책문제의 구조화 ························································································································294
THEMA 03 정책목표의 설정 ···························································································································298
THEMA 04 정책대안의 탐색 ···························································································································301
THEMA 05 정책대안의 결과예측 ····················································································································302
05-1 델파이와 정책델파이 ·················································································································306
THEMA 06 정책대안의 비교·평가 ··················································································································308
06-1 비용편익분석 ······························································································································310
06-2 비용효과분석 ·······························································································································315
THEMA 07 불확실성하의 의사결정 ················································································································317
THEMA 08 정책분석의 실제 ···························································································································319
THEMA 09 정책결정Ⅰ : 합리모형 ···················································································································326
THEMA 10 정책결정Ⅱ : 점증모형 ···················································································································329
THEMA 11 정책결정Ⅲ : 혼합탐사모형 ···········································································································335
THEMA 12 정책결정Ⅳ : 최적모형 ···················································································································337
THEMA 13 정책결정Ⅴ : 만족모형 ···················································································································339
THEMA 14 정책결정Ⅵ : 조직모형, 회사모형 ·································································································341
THEMA 15 정책결정Ⅶ : 쓰레기통모형 ···········································································································345
THEMA 16 정책결정Ⅷ : 사이버네틱스 모형 ··································································································347
THEMA 17 정책결정Ⅸ : Allison 모형 ···········································································································349
THEMA 18 기타 정책결정 유형 ······················································································································355
CHAPTER 04 정책집행론 359
체계도 / 359
THEMA 01 집행연구의 전개과정 ····················································································································360
THEMA 02 하향적 접근방법 ···························································································································363
02-1 Sabatier & Mazmanian의 정책집행의 성공요인 ···································································366
THEMA 03 상향적 접근방법 ···························································································································368
03-1 Lipsky의 일선관료제 ··················································································································371
03-2 하향적 집행과 상향적 집행의 비교 ·························································································373
THEMA 04 통합적 접근방법 ···························································································································376
THEMA 05 정책결정자와 정책집행자의 관계 ································································································381
THEMA 06 정책집행의 성공 조건 ··················································································································383
THEMA 07 정책순응과 정책불응 ····················································································································385
THEMA 08 정책학습 ········································································································································388
THEMA 09 정책변동 ········································································································································390
THEMA 10 정책갈등 ········································································································································393
CHAPTER 05 정책평가론 395
체계도 / 395
THEMA 01 정책평가의 의의 ···························································································································396
THEMA 02 정책평가의 유형 ···························································································································399
THEMA 03 인과모형의 이해 ···························································································································403
THEMA 04 정책평가의 구성 논리 ··················································································································405
THEMA 05 정책평가 실험설계 ························································································································408
THEMA 06 평가의 타당도 ·······························································································································411
06-1 타당도 저해 요인 ·······················································································································413
THEMA 07 평가의 신뢰도 ·······························································································································417
THEMA 08 정부업무평가 기본법 ····················································································································419
CHAPTER 06 기획론과 정책결정요인론 423
체계도 / 423
THEMA 01 기획론 ············································································································································424
THEMA 02 정책결정요인론 ·····························································································································426

PART03 조직론

CHAPTER 01 조직과 조직이론 430
체계도 / 430
THEMA 01 조직과 조직이론 ···························································································································431
THEMA 02 Waldo의 조직이론 ·······················································································································434
THEMA 03 Van de ven의 거시조직이론 ·····································································································436
THEMA 04 Scott의 조직이론 ·························································································································442
CHAPTER 02 조직구조의 이해 447
체계도 / 447
THEMA 01 고전적 조직구조 원리 ··················································································································448
01-1 조직의 통합 및 조정 ·················································································································453
THEMA 02 계선과 참모 ···································································································································455
THEMA 03 조직의 구조적 변수 ······················································································································457
03-1 기계적 조직과 유기적 조직 ······································································································461
03-2 조직구조 유형 ····························································································································463
THEMA 04 조직의 상황변수⑴－규모 ·············································································································467
THEMA 05 조직의 상황변수⑵－기술 ·············································································································468
THEMA 06 조직의 상황변수⑶－환경 ·············································································································474
06-1 Mintzberg의 복수국면접근법 ····································································································477
THEMA 07 Weber의 관료제론 ······················································································································482
THEMA 08 탈관료제 조직이론 ························································································································490
08-1 탈관료제 이론 모형 ···················································································································492
THEMA 09 애드호크라시(Adhocracy) ··········································································································495
THEMA 10 팀(Team) 조직 ·····························································································································497
THEMA 11 네트워크(Network) 조직 ············································································································500
THEMA 12 매트릭스(Matrix) 조직 ················································································································502
THEMA 13 학습조직 ········································································································································504
THEMA 14 기타 탈관료제 모형 ······················································································································506
CHAPTER 03 조직과 인간 510
체계도 / 510
THEMA 01 동기부여이론의 개관 ····················································································································512
01-1 공공(공직)서비스 동기 ···············································································································515
THEMA 02 전통적 이론과 인간관 ··················································································································517
02-1 Maslow와 Alderfer의 이론 ·······································································································520
02-2 Herzberg의 욕구충족요인이원론 ·····························································································523
02-3 McClelland의 성취동기이론 ·····································································································525
02-4 X·Y이론과 성숙·미성숙인 ·········································································································527
02-5 기타 내용(욕구)이론 ··················································································································529
THEMA 03 과정이론의 개관 ···························································································································531
03-1 Adams의 공정성이론 ················································································································532
03-2 기대이론 ·····································································································································533
03-3 Locke의 목표설정이론 ··············································································································536
03-4 학습이론 ····································································································································537
03-5 Hackman과 Oldham의 직무특성이론 ·····················································································542
THEMA 04 리더십이론 ···································································································································544
04-1 Fiedler의 상황결정이론 ·············································································································546
04-2 Evans, House, Mitchell의 경로-목표이론 ·············································································548
04-3 리더십의 생애주기이론 ·············································································································552
04-4 리더십 대체물 접근법 ···············································································································554
04-5 현대적 리더십이론 ·····················································································································556
THEMA 05 권력과 권위 ···································································································································561
THEMA 06 조직시민행동 ·································································································································564
CHAPTER 04 조직의 효과성 관리 566
체계도 / 566
THEMA 01 조직의 효과성 측정 ······················································································································567
01-1 경쟁적 가치접근법 ······················································································································571
THEMA 02 목표에 의한 관리 ·························································································································573
THEMA 03 성과관리와 균형성과표 ················································································································576
THEMA 04 총체적 품질관리 ···························································································································581
THEMA 05 기타 조직관리 기법 ······················································································································584
THEMA 06 조직진단 ········································································································································587
THEMA 07 조직발전 ········································································································································590
THEMA 08 변화관리 ········································································································································595
THEMA 09 갈등관리 ········································································································································599
THEMA 10 조직문화 ········································································································································605
THEMA 11 의사전달(커뮤니케이션) ················································································································610
THEMA 12 행정PR ··········································································································································616
CHAPTER 05 우리나라 공공조직 617
체계도 / 617
THEMA 01 정부조직 ········································································································································618
THEMA 02 위원회 조직 ···································································································································625
THEMA 03 공공기관 ········································································································································627
THEMA 04 책임운영기관 ·································································································································631
THEMA 05 지방공기업법 ·································································································································636

목차 2권

PART04 인사행정론

CHAPTER 01 인사행정의 기초 14
체계도 / 14
THEMA 01 인사행정의 의의 ······························································································································15
THEMA 02 엽관주의와 실적주의 ······················································································································18
THEMA 03 적극적 인사행정 ······························································································································24
03-1 대표관료제 ····································································································································26
THEMA 04 중앙인사기관 ···································································································································30
04-1 중앙인사기관의 실제 ···················································································································34
THEMA 05 직업공무원제도 ································································································································38
CHAPTER 02 공직구조의 체계 42
체계도 / 42
THEMA 01 폐쇄형과 개방형 임용 ····················································································································43
01-1 개방형 직위와 공모 직위 ···········································································································45
THEMA 02 계급제와 직위분류제 ······················································································································48
02-1 직위분류제의 수립 과정 ·············································································································52
THEMA 03 우리나라 공직분류 ··························································································································59
THEMA 04 공직 분류의 변화 ····························································································································63
THEMA 05 고위공무원단 제도 ··························································································································67
CHAPTER 03 인적자원관리 71
체계도 / 71
THEMA 01 공무원의 모집 ·································································································································72
THEMA 02 공무원의 선발 ·································································································································76
02-1 선발시험의 효용성 확보 ··············································································································78
THEMA 03 공무원의 능력발전 ··························································································································82
03-1 역량기반 인적자원관리 ···············································································································85
03-2 경력개발 프로그램 ·······················································································································90
THEMA 04 공무원의 근무성적평정 ···················································································································92
04-1 근무성적평정의 오류 ···················································································································97
04-2 우리나라의 성과평가 ·················································································································100
04-3 다면평가제도 ······························································································································105
THEMA 05 공무원의 사기 ·······························································································································106
05-1 공무원 보수 ·································································································································110
05-2 총액인건비 및 기준인건비제도 ··································································································115
05-3 공무원연금 ···································································································································118
05-4 승진 ·············································································································································123
CHAPTER 04 공무원의 권리와 의무 126
체계도 / 126
THEMA 01 공무원의 신분보장 ························································································································127
01-1 공무원의 신분변경 ·····················································································································129
THEMA 02 고충처리와 소청심사 ····················································································································132
THEMA 03 공무원단체 ·····································································································································134
THEMA 04 공무원의 정치적 중립 ··················································································································139
THEMA 05 공무원의 의무 ·······························································································································141
05-1 국가(지방)공무원법의 의무 ········································································································143
05-2 공직자윤리법의 의무 ·······························································································145