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Introduction: You're About to Make a Terrible Mistake (Unless You Read On) 3
Part 1 The Nine Traps 1. "Too Good Not to Be True" 18 The Storytelling Trap 2. "Steve Jobs Was Such a Genius" 36 The Imitation Trap 3. "I've Seen This Before" 48 The Intuition Trap 4. "Just Do It" 61 The Overconfidence Trap 5. "Why Rock the Boat?" 76 The Inertia Trap 6. "I Want You to Take Risks" 93 The Risk Perception Trap 7. "The Long Term Is a Long Way Off" 108 The Time Horizon Trap 8. "Everyone's Doing It" 120 The Groupthink Trap 9. "I'm Not Thinking of Myself, of Course" 136 The Conflict of Interest Trap Part 2 Deciding How to Decide 10. Human, All Too Human 150 Are Cognitive Biases the Root of All Evil? 11. Lose a Battle, Win the War 161 Can We Overcome Our Own Biases? 12. When Failure Is Not an Option 174 Collaboration Plus Process 13. A Good Decision Is a Decision Made the Right Way 187 Is Paul the Psychic Octopus a Good Decision Maker? Part 3 The Decision Architect 14. Dialogue 208 Confronting Viewpoints 15. Divergence 232 Seeing Things from a Different Angle 16. Dynamics 259 Changing Your Decision-Making Processes and Culture Conclusion 278 You're About to Make Excellent Decisions Acknowledgments 287 Appendixes 289 Notes 295 Index 317 |
Olivier Sibony
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