Introduction

Setting your metronome
The core frameworks
Who is this book for?
How to read this book
Exercises and templates

Chapter 1


Essential Operating Principles
1. Build self-awareness to build mutual awareness
2. Say the thing you think you cannot say
3. Distinguish between management and leadership
4. Come back to your operating system
Exercises and templates

Chapter 2

Core Framework 1: Foundations and Planning for Goals and Resources

Founding documents
The operating system
Operating cadence
Exercises and templates

Chapter 3

Core Framework 2: A Comprehensive Hiring Approach

Recruiting
Hiring
Onboarding
Hiring mistakes
Exercises and templates

Chapter 4

Core Framework 3: Intentional Team Development

Team structures
Diagnosing team state
Team changes and restructuring
(Re)building the team
Creating the team environment
Team-building complexities
Diversity and inclusion
Team communication
Exercises and templates

Chapter 5

Core Framework 4: Feedback and Performance Mechanisms

Hypothesis-based coaching
Giving hard feedback
Creating a culture of informal feedback
The formal review process
Compensation
Managing high performers
Managing low performers
Managing managers
Managing out, firing, and layoffs
Some final thoughts on management
Exercises and templates

Conclusion

You

Manage your time and energy
Foster relationships
Consider your career

Endnotes

Bibliography

Acknowledgments

Index