PART 1 INTRODUCTION TO TOURISM
Unit 1: What is Tourism?
Unit 2: Attractions and Destinations
Unit 3: Types and Products of Tourism

PART 2 TOURISM OPERATIONS
Unit 4: Airline Services
Unit 5: The Cruise Industry
Unit 6: Travel Agency and Tour Operations
Unit 7: Resort and Recreation Management
Unit 8: Event Management
Unit 9: Hotel and Restaurant Management
Unit 10: Ecotourism

PART 3 SERVICE QUALITY
Unit 11: Security, Safety, and Sanitation
Unit 12 : Customer Services

Appendices
Appendix 1: Passenger Type Codes
Appendix 2: Hotel Status Codes
Appendix 3: Currency Codes
Appendix 4: IATA Airline Codes
Appendix 5: Popular Cruise Line Companies