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1. Information Flow is Your Lifeblood
Manage with the force of facts Can your digital nervous system do this? Create a paperless office 2. Commerce: The Internet Changes Everything Ride the inflection rocket The middleman must add value Touch your customers Adopt the web lifestyle Change the boundaries of business Get to market first 3. Manage Knowledge to Improve Strategic Thought Bad news must travel fast Convert bad news to good Know your numbers Shift people into thinking work Raise your corporate IQ Big wins require big risks 4. Bring Insight to Business Operations Develop processes that empower people Information technology enables reengineering Treat it as a strategic resource 5. Special Enterprises No health care sytem is an island Take government to the people When reflex is a matter of life and death Create connected learning communities 6. Expect The Unexpected Prepare for the digital future |