Preface; Part 1 Hospice as a Context of Health Care and Interpersonal Communication; Chapter 1 Beginnings; Chapter 2 Volunteer Training; Part 2 Entering the Country of the Dying; Chapter 3 Taking the First Steps; Chapter 4 The Volunteers’ Stories; Chapter 5 Going Out; Part 3 Communication as Improvisation; Chapter 6 Living in the Moment Between Life and Death; Chapter 7 Caring Without Conversation; Chapter 8 Being Together, Letting Go; Part 4 Communication at the Time of Death; Chapter 9 Endings; Chapter 10 Volunteers’ Reflections on the First Year; Chapter 11 Hospice and Communication at the End of Life; appendix1 Appendix;