Acknowledgments
Preface to the Second Edition
Preface to the First Edition
Part 1: Managing the Human Resource


Chapter 1: Somewhere Today, a Project Is Failing
Chapter 2: Make a Cheeseburger, Sell a Cheeseburger
Chapter 3: Vienna Waits for You
Chapter 4: Quality-If Time Permits
Chapter 5: Parkinson's Law Revisited
Chapter 6: Laetrile

Part II: The Office Environment

Chapter 7: The Furniture Police
Chapter 8: "You Never Get Anything Done Around Here Between 9 and 5"
Chapter 9: Saving Money on Space

Intermezzo: Productivity Measurement and Unidentified Flying Objects

Chapter 10: Brain Time Versus Body Time
Chapter 11: The Telephone
Chapter 12: Bring Back the Door
Chapter 13: Taking Umbrella Steps

Part III: The Right People

Chapter 14: The Hornblower Factor
Chapter 15: Hiring a Juggler
Chapter 16: Happy to Be Here
Chapter 17: The Self-Healing System

Part IV: Growing Productive Teams

Chapter 18: The Whole Is Greater Than the Sum of the Parts
Chapter 19: The Black Team
Chapter 20: Teamicide
Chapter 21: A Spaghetti Dinner
Chapter 22: Open Kimono
Chapter 23: Chemistry for Team Formation

Part V: It't Supposed to Be Fun to Work Here

Chapter 24: Chaos and Order
Chapter 25: Free Electrons
Chapter 26: Holgar Dansk

Part VI: Son of Peopleware

Chapter 27: Teamicide, Revisited
Chapter 28: Competition
Chapter 29: Process Improvement Programs
Chapter 30: Making Change Possible
Chapter 31: Human Capital
Chapter 32:Organizational Learning
Chapter 33: The Ultimate Management Sin Is
Chapter 34: The Making of Community

Notes
Bibliography
Index
About the Authors