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Acknowledgments ix Introduction xi 1 Hope 1 2 On Fire 3 3 Morale 7 4 The Phone Call 11 5 The Real Problem 15 6 Traffic 17 7 The Talk 23 8 The Cost of Negativity 27 9 It Could Be Worse 31 10 Cancer 35 11 The Positive Road 41 12 The Complaining Fast 45 13 Three No Complaining Tools 49 14 No News Is Good News 51 15 Fundamentals of Prosperity 53 16 The Bloggers 59 17 The Yard Guy 63 18 Friday 67 19 The Meeting 73 20 Positive Principles 75 21 Questions 83 22 More Traffic 87 23 Sunday 89 24 Monday 93 25 Hope Shares the No Complaining Rule 95 26 The Rollout 101 27 Play to Win 105 28 Hope Receives the News 107 29 Six Months Later 111 30 It's All Good 115 31 No Complaining Rule Action Plan 121 No Complaining Week Personal Action Plan 129 Are You a Complainer? Assessment 133 www.NoComplainingRule.com Web Site Information 137 Is Your Organization Positive or Negative? 139 Invite Someone On Your Bus 140 The Energy Bus Training Program 141 Other Books by Jon Gordon 143 Index 145 |
Jon Gordon
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JON GORDON's bestselling books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous NFL, NBA, and college coaches and teams, Fortune 500 companies, school districts, hospitals, and nonprofits. He is the author of the Wall Street Journal bestseller The Energy Bus, Training Camp, The Shark and The Goldfish, The Seed, and Soup: A Recipe to Nourish Your Team and Culture. Jon invites you to visit and connect with him at www.JonGordon.com. Follow him on Twitter @JonGordon11.