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Introduction
It's a Smart, Smart, Smart, Smart World Compete by Seeing What Others Don't: How Sonicbids Spotted a {dollar}15 Billion Market Compete by Thinking Outside the Bubble: MinuteClinic Delivers Healthcare Retail Compete by Using All You Know: Basics Are Blazing at Smith & Wesson Compete by Changing Your Frame of Reference: How Shutterfly Saw the Bigger Picture Compete by Doing Everything Yourself: S.A. Robotics-Reaching Into Every Detail Compete by Tapping the Success of Others: Jibbitz Wins by Riding a Croc Compete by Creating Order Out of Chaos: Partsearch Finds the Item You Need Compete by Simplifying Complexity: SmartPak Brings Stability to the Stables Epilogue Index |
James Champy