BJ Gallagher is a consultant, workshop leader, and popular keynote speaker with a 20-year background in training and adult education. Her specialties are workforce diversity, dealing with change, innovation and creativity, customer service, motivation, communication skills, and specialized programs for women. Gallagher is the author of two previous books and has written articles for a variety of newspapers, magazines, and journals. She formerly served as a board member for the Los Angeles Chapter of the American Society for Training and Development. She is a member of the National Association of Women Business Owners, the National Speakers Association, and PEN Center USA West.