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Introduction ix
Part I 1. Conversation is a Survival Skill 3 2. Communication and Conversation are not the Same 19 3. You Can't Outsmart a Bad Conversation 31 4. Set the Stage 49 5. Some Conversations are Harder than Others 59 Part II 6. Be There or go Elsewhere 89 7. It's Not the Same! 103 8. Get Off the Soapbox 121 9. Keep It Short 139 10. No Repeats 149 11. That's a Great Question 161 12. You Can't Know Everything 169 13. Stay Out of the Weeds 179 14. Travel Together 191 15. Listen! 205 16. Sometimes we Shouldn't Talk 223 Conclusion 229 Acknowledgments 235 Notes 237 |
Celeste Headlee
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