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Preface xi The Authors xix Introduction: The Strategies Planning Process 1 Step 1 Developing Key Performances Indicators 15 Step 2 Assessing the External Environment 41 Step 3 Assessing the Internal Environment 67 Step 4 Analyzing Strengths, Weaknesses, Opportunities, and Threats 99 Step 5 Generating Ideas 107 Step 6 Testing Ideas 123 Step 7 Formulating Strategies, Goals, and Objectives 133 Step 8 Determining Institutional Readiness for Change 155 Step 9 Implementing the Strategy and Documenting Impacts 163 Step 10 Evaluating and Revising the Plan 171 References 177 Index 179 |