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Series Foreword xiii Preface xv 1 Creating Energy Through High-Quality Connections 1 2 Respectful Engagement 21 3 Task Enabling 51 4 Trusting 79 5 Dealing with Corrosive Connections 109 6 Building High-Quality Connections in Your Organization 139 Notes 175 The Author 191 Index 193 |
Jane E. Dutton is the William Russell Kelly Professor of Business Administration at The University of Michigan. She is the author of three books and numerous articles in the area of relational work in organizations, which have appeared in Academyof Management Review, Strategic Thinking, and Administrative Science Quarterly, among others. Dutton's article, "Leading in Times of Trauma," appeared in the January 2002 issue of Harvard Business Review.