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Table of Contents Introduction Chapter 1: COVID-19 discovery and early response - Unveiling a global crisis Chapter 2: COVID-19 global spread and reactions ? Unity in diversity Chapter 3: COVID-19 early successes and failures ? Battling the unknown Chapter 4: COVID-19 subsequent waves and new strains ? Living with the enemy Chapter 5: COVID-19 differences in national responses ? Different strokes Chapter 6: COVID-19 business response ? Adaptation, resilience, and innovation Chapter 7: COVID-19 important management lessons ? Learning from failures Chapter 8: Conclusion and recommendations References Appendix-I Appendix-II Mini-Case I ? Samsung response to COVID-19 Mini-Case II ? Digital payments revolution in India Mini-Case III ? JobKeeper Payment program in Australia Mini-Case IV ? COVID-19 vaccine diplomacy ? The Indian experience |