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Chapter One: Introduction, Chapter Two: Lawyer-client interviews in a cross-lingual setting, Chapter Three: Setting the scene: Legal Aid NSW, a site for community-based legal services, Chapter Four: What really happened, Chapter Five: The use of telephone interpreting services, Chapter Six: Voices from the field: Lawyers vs interpreters, Chapter Seven: Taking another look: the burning issues, Chapter Eight: Towards more effective lawyer-interpreter working relations, References, Appendix 1: A full list of publications based on the study reported in this book, Appendix 2: Observation sheet, Appendix 3: Post-observation interview questions, Appendix 4: Questionnaire for Legal Aid lawyers, Appendix 5: Questionnaire for interpreters, Index |