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1. Introduction 2. Theoretical Foundations of Management Scripts 3. Methods and Analytical Framework for Studying Management Scripts 4. Scripted Improvisation: Creating Calculable Employees 5. Scripted Intimacy: Creating Committed Employees and Mechanizing Emotion Work 6. Scripted Ranking and In/Visible Work 7. The Mechanisms of Agile Management and Their Inherent Ambivalences |