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Foreword
by Larry Page, Alphabet CEO and Google Cofounder xi Part 1 OKRs in Action 1. Google, Meet OKRs 3 How OKRs came to Google, and the superpowers they convey 2. The Father of OKRs 19 Andy Grove creates and inculcates a new way of structured goal setting 3. Operation Crush: An Intel Story 35 How OKRs won the microprocessor wars 4. Superpower #1: Focus and Commit to Priorities 47 OKRs help us choose what matters most 5. Focus: The Remind Story 58 Brett Kopf used OKRs to overcome attention deficit disorder 6. Commit: The Nuna Story 69 Jini Kim's personal commitment to transform health care 7. Superpower #2: Align and Connect for Teamwork 77 Public, transparent OKRs spark and strengthen collaboration. 8. Align: The MyFitnessPal Story 90 Alignment via OKRs is more challenging-and rewarding-than Mike Lee anticipated. 9. Connect: The Intuit Story 102 Atticus Tysen uses OKR transparency to fortify a software pioneer's open culture. 10. Superpower #3: Track for Accountability 113 OKRs help us monitor progress and course-correct. 11. Track: The Gates Foundation Story 126 A $20 billion start-up wields OKRs to fight devastating diseases. 12. Superpower #4: Stretch for Amazing 133 OKRs empower us to achieve the seemingly impossible. 13. Stretch: The Google Chrome Story 143 CEO Sundar Pichai uses OKRs to build the world's leading web browser. 14. Stretch: The YouTube Story 154 CEO Susan Wojcicki and an audacious billion-hour goal. Part 2 The New World of Work 15. Continuous Performance Management: OKRs and CFRs 175 How conversations, feedback, and recognition help to achieve excellence. 16. Ditching Annual Performance Reviews: The Adobe Story 189 Adobe affirms core values with conversations and feedback. 17. Baking Better Every Day: The Zume Pizza Story 197 A robotics pioneer leverages OKRs for teamwork and leadership-and to create the perfect pizza. 18. Culture 212 OKRs catalyze culture; CFRs nourish it. 19. Culture Change: The Lumeris Story 223 Overcoming OKR resistance with a culture makeover. 20. Culture Change: Bono's ONE Campaign Story 234 The world's greatest rock star deploys OKRs to save lives in Africa. 21. The Goals to Come 245 Dedication 247 Resource 1 Google's OKR Playbook 255 Resource 2 A Typical OKR Cycle 267 Resource 3 All Talk: Performance Conversation 269 Resource 4 In Sum 273 Resource 5 For Further Reading 281 Acknowledgments 283 Notes 289 Index 297 |
John Doerr
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