항공회사 정의 및 항공용어 소개 ················································································ 4

01 Chapter Reservation 예약
예약상황 1 king a Reservation 1························································· 16
예약상황 2 Making a Reservation 2···················································· 30
예약상황 3 Cancelling a Reservation··················································· 42
예약상황 4 Changing a Reservation ··················································· 52
예약상황 5 Ticketing········································································ 64

02 Chapter Boarding 탑승
탑승상황 1 Check-in········································································ 78
탑승상황 2 Assigning Seats with Companions ····································· 90
탑승상황 3 Assigning a Desirable Seat···············································102
탑승상황 4 Check-in for the Emergency Exit Seat ·······························114
탑승상황 5 Closing Check-in····························································124

03 Chapter In- Flight Service 객실 서비스
객실상황 1 Directing Seats 1, Directing Seats 2···································142
객실상황 2 Preparing for Take-off 1, Preparing for Take-off 2···············154
객실상황 3 In-flight Service 1, In-flight Service 2, In-flight Service3·······170
객실상황 4 Duty Free Sales 1, Duty Free Sales 2··································184
객실상황 5 Sick Passenger 1, Sick Passenger 2 ···································198

Appendix
Appendix 1 Service Key Expression 100············································212
Appendix 2 방송문 모음··································································228
Appendix 3 한국어 번역 및 Comprehension Practice 정답 ···················270


01 Chapter 豫約
豫約狀況 1 航空予約 1······································································ 24
豫約狀況 2 航空予約 2······································································ 36
豫約狀況 3 予約の取り消し································································ 48
豫約狀況 4 予約?更········································································ 58
豫約狀況 5 ?券のお支?·································································· 70

02 Chapter 搭乘
搭乘狀況 1 搭乘手續 - [搭乘案內]······················································· 86
搭乘狀況 2 隣同士の座席指定 - [搭乘優先案內]····································· 96
搭乘狀況 3 希望の座席指定 - [最終搭乘案內]·······································108
搭乘狀況 4 非常口座席案? - [搭乘遲延案內] ······································120
搭乘狀況 5 チェック?イン締め切り - [呼び出し案內] ·····························134

03 Chapter 客室
客室狀況 1 座席案內 1, 座席案內 2·····················································150
客室狀況 2 離陸準備Ⅰ, 離陸準備Ⅱ ···················································164
客室狀況 3 機?サ?ビスⅠ, 機?サ?ビスⅡ ·······································178
客室狀況 4 機內販賣, 入國書類 ·························································192
客室狀況 5 そのⅠ, そのⅡ································································204



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