Acknowledgments

Foreword by Isabelle Thompson



Chapter 1: The UWS Writing Center in Place and Time



Chapter 2: Practice Based in Research



Chapter 3: A Mixed-Method Approach



Chapter 4: Volubility, Variation, and Most Frequent Words



Chapter 5: Tutors’ Keywords



Chapter 6: Student Writers’ Keywords



Chapter 7: Lexical Bundles in Tutors’ and Student Writers’ Talk



Chapter 8: Student Writers’ Very Long Turns-at-Talk



Chapter 9: Changes in the Aboutness of Talk at the UWS Writing Center



References



Appendix A: Glossary



Appendix B: 2017 Interview Questions



Appendix C: Mackiewicz and Thompson (2015) Coding Scheme for Tutoring Strategies



Appendix D: Letters for Participant Recruitment



Appendix E: Consent Forms and Data Release Form



Appendix F: Demographic Information Sheets



Appendix G: 2017 Training Syllabus



Appendix H: 2017 Consultant Observation Form



Appendix I: Excerpts from the 2017 ESL Training Schedule