Acknowledgements

Preface

List of Contributors

1. Workplace communicative competence: On the value of pragmatic and interactional skills for English-speaking professionals

Christopher Jenks

2. Communicative needs of Chinese professionals in Hong Kong and pedagogical implications

Mable Chan

3. Struggles with BELF communication: Workers’ perceptions of communicative practices at a multinational corporation in Japan

Junko Saito

4. The big technology disruptor: Changes in the way we are communicating in English at work in Asian workplaces

Jane Lockwood

5. Exploring L2 learners’ use of communicative strategies: Implications for designing communicative tasks from a (B)ELF perspective

Jim Yee Him Chan and Ivy Wing Shan Chan

6. Digital literacies for virtual meetings: Exploring new challenges experienced by university business students

Xiaoyu Xu

7. Workplace Spoken Communication in English: Its status for graduate employees in Malaysia

Glenda Crosling, Munir Shuib, Siti Norbaya Azizan and Graeme Atherton

8. Teaching oral presentations at work: Bridging the gap between textbooks and workplaces

Phoenix W. Y. Lam

9. Challenges facing Thai professionals when giving English presentations

Krich Rajprasit

10. Learning workplace language in a vocational educational setting

Jean Parkinson and Averil Coxhead

11. Genre analysis of persuasive texts: Sales correspondence, invitations and charity appeals, and pedagogical implications

Mable Chan

Index