JAY A. CONGER is professor of organizational behaviort at the London Business School and senior research scientist at the University of Southern California's (USC) Center for Effective Organizations. He is the author or coauthor of nine books, including Building Leaders (1999) and The Leader's Change Handbook (1998), both from Jossey-Bass. EDWARD E. LAWLER is director of the Center for Effective Organizations at USC and professor of management and organization in the USC Marshall School of Business. He has been named one of the country's leading management experts by Business Week magazine. DAVID L. FINEGOLD is associate research professor at the Center for Effective Organizations. His research focusing on the impact of the Internet on firms and their relationship with employees will be featured in Net-Enabled, a forthcoming book with Jossey-Bass.