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Chapter 01 효과적인 커뮤니케이션·······································································2
Chapter 02 상사의 이해 및 상사정보관리····························································· 20 Chapter 03 지시와 보고···················································································· 32 Chapter 04 전화업무와 메시지··········································································· 42 Chapter 05 내방객 응대···················································································· 68 Chapter 06 일정기획과 관리·············································································· 80 Chapter 07 회의기획과 관리············································································ 100 Chapter 08 출장기획과 관리(국내출장 / 해외출장)··············································120 Chapter 09 정보관리 업무··············································································· 158 Chapter 10 신문정보 업무·················································································176 Chapter 11 공문서 업무·····················································································194 |
저자 소개 1
이화여자대학교 비서학과(현 국제사무학과), 이화여자대학교 대학원 경영학과(경영학석사 MIS전공), 이화여자대학교 대학원 경영학과(경영학박사 MIS전공/지식경영). 쌍용정유주식회사(현 S-Oil) 근무. 현 인하공업전문대학 비서과 교수, 한국비서학회 상임이사, 한국지식경영학회 이사, 대한상공회의소 사무관리위원, 사단법인 한국비서협회 부회장, 고용노동부 세부직무분야별 전문위원회 위원. 주요 논문으로 '기업 내 KMS를 통한 지식이전 성공에 미치는 영향요인에 관한 연구'(한국경영학회 우수논문상, 2009), '비서의 개인특성과 직무 및 환경특성이 창의성에 미치는 영향'(한국비서학회 우
이화여자대학교 비서학과(현 국제사무학과), 이화여자대학교 대학원 경영학과(경영학석사 MIS전공), 이화여자대학교 대학원 경영학과(경영학박사 MIS전공/지식경영). 쌍용정유주식회사(현 S-Oil) 근무. 현 인하공업전문대학 비서과 교수, 한국비서학회 상임이사, 한국지식경영학회 이사, 대한상공회의소 사무관리위원, 사단법인 한국비서협회 부회장, 고용노동부 세부직무분야별 전문위원회 위원. 주요 논문으로 '기업 내 KMS를 통한 지식이전 성공에 미치는 영향요인에 관한 연구'(한국경영학회 우수논문상, 2009), '비서의 개인특성과 직무 및 환경특성이 창의성에 미치는 영향'(한국비서학회 우수논문상, 2010) 외 다수가 있다.
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품목정보
- 발행일
- 2021년 07월 10일
- 쪽수, 무게, 크기
- 268쪽 | 734g | 215*275*12mm
- ISBN13
- 9791166470943
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