Part I Global Context of International Hospitality Management
1. Past and Present Streams in International Hospitality Management
2. Past and Present Key Players in the Hospitality Industry
3. The Role of Internationalization in Hospitality Management: Previous Trends and New Directions
4. Hospitality Industry Structures and Organization Part II Culture and International Hospitality Management
5. Customer Experience in Hospitality and Tourism ? A Cross-Cultural Perspective
6. Country Culture vs. Organizational Culture
7. Intercultural Competencies and Cultural Standards in International Hospitality
8. International Hospitality Development: Training to Enhance the Understanding of ´The Art of Hospitality' Business Model
9. Organization, Culture and Leadership Part III Hospitality Paradigms and Business Models
10. Hospitality in Asia: The Dawn of a New Paradigm
11. Digital Transformation: The Blurring of Organizational Boundaries in Hotel Distribution
12. The Future of CSR in the Hospitality Industry: Next Stop, Global Responsibility?
13. Sustainability without Limits: Strategic and Operational Innovations in the Hospitality Industry
14. Hotel Asset Management: A Professional Approach and International Perspective
15. Globalization and the Lodging-Shared Economy
16. Integrated Resort and Casino Tourism: A Global Hospitality Trend but a Sure Win?
17. New Trends in Chinese Outbound Tourism: Consequences for the International Hospitality Industry Part IV Internationalization Strategies and Business Operations
18. The Role of Mergers and Acquisitions as Growth Strategies in the International Hospitality Industry
19. Hotel Firms: Who Internationalizes and How? Evidence from the Spanish Hotel Industry
20. Brand Relevance and Relevance of Brands in the Global Hotel Industry - A Look at Research and Practice
21. Brand Identity and Positioning in Selected Indian Chain Hotel Companies
22. The Development of Hotel Management Contracts in China
23. International Human Resource Management in the Hospitality Industry
24. Innovation Management in the International Hotel Industry
25. Success Factors of SME Hotel Management Companies in China: A Revisit Part V International Challenges and Perspectives: A Case Study Approach
26. Knowledge Replication and Adaptation in the International Growth of Hospitality Firms: The Case of Paulaner
27. The Special Role of ´Hospitableness´ for Customer Satisfaction in South Tyrol (Italy)
28. Keys to Success: Connective Structures for Educational Innovations in the Hotel Industry
29. Owner-Managers’ Interpretations of Digitalization in SME Management Processes: A Qualitative Study in the Hospitality Industry
30. Sports Stadium Hospitality and Catering ? A Global Perspective
31. Hotel Market Analysis: The Case of Beijing, China
32. A Regional Approach to Attracting and Retaining Employees ? A Chance for Small and Medium-sized Hotels?