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CHAPTER 1 The Tyranny of Choice
CHAPTER 2 Whatever Happened to the U.S.P.? CHAPTER 3 Reinventing the U.S.P. CHAPTER 4 Quality and Customer Orientation Are Rarely Differentiating Ideas CHAPTER 5 Creativity Is Not a Differentiating Idea CHAPTER 6 Price Is Rarely a Differentiating Idea CHAPTER 7 Breadth of Line Is a Difficult Way to Differentiate CHAPTER 8 The Steps to Differentiation CHAPTER 9 Differentiation Takes Place in the Mind CHAPTER 10 Being First Is a Differentiating Idea CHAPTER 11 Attribute Ownership Is a Way to Differentiate CHAPTER 12 Leadership Is a Way to Differentiate |
Jack Trout
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