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Chapter 1 Introduction: Emotional Intelligence and Public Relations Weiwu Zhang Chapter 2 The Vital Role of Emotional Intelligence for Public Relations Roles, Leadership, and the Profession Melissa D. Dodd Chapter 3 Emotional Intelligence and Internal Communication Silvia Ravazzani and Alessandra Mazzei Chapter 4 Emotional Intelligence and the Power of Self-Reflection in Public Relations Leadership Elina V. Erzikova and Bruce K. Berger Chapter 5 Listening as a “Secret Weapon:” How Emotional Intelligence and Mindfulness Drive Public Relations Outcomes Zifei Fay Chen and Katie R. Place Chapter 6 Emotional Intelligence and Intercultural Public Relations Lan Ni and Zahra T. Khan Chapter 7 An Integrated Model of Emotional Intelligence and Work-Life Balance in Public Relations Yi Luo, Dongdong Yang, and Hua Jiang Chapter 8 Integrating Emotional Intelligence with Various Theoretical Perspectives in Health Public Relations Pratiti Diddi, Sushma Kumble, and Sojung Claire Kim Chapter 9 Emotional Intelligence and Crisis Communication Jin-Ae Kang Chapter 10 Human-Centered Public Relations: Harnessing Emotional Intelligence to Drive Diversity, Equity, and Inclusion Savannah Henderson and Luke Capizzo Chapter 11 The Listening Leader: How Emotional Intelligence Enhances Workplace Relationships and Outcomes Julie O’Neil Chapter 12 Emotional Intelligence and Social Capital in Public Relations: The Entanglement of Emotion Management and Organizational Relationships Jeannette Iannacone and Erich J. Sommerfeldt Chapter 13 Emotional Intelligence and Public Relations in the Future Weiwu Zhang |